Store open 24/7 Live chat 10:00 AM - 04:00 PM Wednesday, 16 Sep 2026 12:47:27 AM IST

Shipping & Delivery Policy

Last updated: 09 August 2026

1. Digital products — instant delivery

Digital products are delivered immediately after your payment is confirmed, at any hour of the day. The download or access link appears on your order page and is also sent to your registered email address. There is no shipping charge and no waiting time.

If a payment is confirmed but the product does not appear within a few minutes, open your Orders page and refresh, or contact support with your order number — we will deliver it manually straight away.

2. Physical products — dispatch

Orders are processed on working days (Monday to Saturday, excluding public holidays). Orders confirmed before 2:00 PM IST are usually dispatched the same working day; later orders are dispatched the next working day.

3. Delivery time

DestinationEstimated delivery after dispatch
Metro cities2-4 working days
Other cities and towns4-8 working days
Remote and rural PIN codesMay take a few days longer

These are estimates provided by our courier partners, not guarantees. Weather, strikes, festivals and regional restrictions can cause delays that are outside our control.

4. Shipping charges

Shipping is free on all physical orders. There is no hidden charge — the amount you see at checkout is the amount you pay.

5. Tracking your order

As soon as your parcel is handed to the courier, the tracking number appears on your order page and is emailed to you. You can also track any order without signing in from our order tracking page, using your order number and registered email address.

6. Delivery address

Please check your address and PIN code carefully before paying. We dispatch to the address recorded on the order. If the address is wrong or incomplete and the parcel is returned to us, the re-shipping cost will be payable by you. An address can be changed only before dispatch — contact support immediately.

7. Failed delivery and returned parcels

Our courier partners normally attempt delivery up to three times. If delivery fails because nobody was available, the phone was unreachable, or delivery was refused, the parcel returns to us. In that case we refund the item value after deducting the actual shipping and return cost, or we re-ship at your request once the re-shipping cost is paid.

8. Damaged or missing parcels

Please check the parcel at the time of delivery. If it looks tampered with or damaged, refuse it and tell us immediately. If damage is noticed after opening, send us an unboxing photograph or video within 48 hours and we will replace the item or refund it in full.

9. Areas we serve

We currently deliver physical products across India. We do not ship physical products outside India. Digital products are available worldwide, with no delivery restriction.

10. Contact

Guide With Nitin
India
Live chat & support tickets: https://guidewithnitin.com//support.php
Website: https://guidewithnitin.com/