How quickly will I receive a digital product?
Instantly. As soon as your payment is confirmed, the product appears on your order page and the link is emailed to you. This works at any hour, including nights and holidays.
I paid but my order still shows pending. What should I do?
Most payments confirm within a minute. If it is still pending after ten minutes, open the order page and enter your UPI reference (UTR) number in the box provided. Our team verifies it manually and your order is released.
Can I track my order without signing in?
Yes. Open the Track Order page, enter your order number and the email address used at the time of ordering, and you will see the full status.
Why does the payment amount have extra paise, like 299.37?
Every order is given a slightly different amount so that our system can match your payment to your order automatically, without you having to type any reference number. Please pay the exact amount shown — that is what makes instant confirmation possible.
Which payment methods do you accept?
UPI through any app (PhonePe, Google Pay, Paytm, BHIM and others) by scanning the QR code, and your Website wallet balance.
Is my payment information safe?
Yes. We never see or store your UPI PIN, card number or bank password — those stay entirely with your bank or UPI app. We only receive the payment amount and reference number.
Can I get a refund on a digital product?
Digital products are delivered instantly and cannot be returned, so they are not refundable. However, if a file does not download, is corrupt or is materially different from its description, contact us within 48 hours and we will repair, replace or re-deliver it.
What about physical products?
Physical products can be returned within 7 days of delivery if unused and in original packaging. Damaged or wrong items must be reported within 48 hours with a photograph.