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Privacy Policy

Last updated: 09 August 2026

Guide With Nitin respects your privacy. This Privacy Policy explains what personal information we collect when you use Guide With Nitin, why we collect it, how we protect it, and the choices available to you. It is published in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information we collect

  • Information you give us: name, username, email address, mobile number, password (stored only in encrypted form), billing and delivery address for physical orders, and anything you write to our support team.
  • Order and payment information: order number, amount, payment reference (UTR), payment status and wallet transactions. We never see, receive or store your UPI PIN, card number, CVV or net-banking password. Those are handled entirely by your bank or UPI application.
  • Automatically collected information: IP address, browser and device type, pages viewed, referring page, and the date and time of your visit. This is used for security, fraud prevention and to improve the Website.
  • Cookies: a session cookie to keep you signed in, and a preference cookie to remember your dark/light theme. We do not use cookies to build advertising profiles.

2. Why we use your information

  • To create and operate your account and to deliver the products you buy
  • To verify payments and prevent fraud, duplicate claims and unauthorised access
  • To send transactional messages — order confirmation, delivery, invoice, password reset, sign-in alert and support replies
  • To provide customer support and resolve disputes
  • To meet legal, accounting and tax obligations
  • To improve the Website, with information aggregated so that it does not identify you

3. Legal basis and consent

We process your information on the basis of your consent (given when you create an account or place an order), to perform our contract with you, and to comply with law. You may withdraw consent at any time by writing to ; please note that we may then be unable to continue providing the service.

4. Sharing your information

We do not sell, rent or trade your personal information. We share it only with:

  • Payment and banking partners, strictly to verify a payment
  • Courier partners, only for physical deliveries, and only the address details required
  • Our email service provider, to send transactional messages
  • Law enforcement or a court, where we are legally required to do so

5. Data security

We use HTTPS encryption across the Website, store passwords using a one-way cryptographic hash, protect every form with anti-forgery tokens, use prepared database statements to prevent injection, rotate session identifiers regularly, and rate-limit sensitive actions. No method of transmission or storage is perfectly secure; while we work hard to protect your information, we cannot guarantee absolute security.

6. How long we keep your information

Account information is kept while your account is active. Order, payment and invoice records are kept for as long as required under Indian tax and accounting law. Server access logs are kept for a short period for security purposes. On request we delete or anonymise anything we are not legally required to retain.

7. Your rights

You may at any time: access and correct your details from your profile page; request a copy of the personal information we hold about you; request deletion of your account; or object to processing. Write to and we will respond within 30 days.

8. Children

The Website is not intended for children under 18. We do not knowingly collect information from children. If you believe a child has provided us information, please contact us and we will delete it.

9. Changes to this policy

Any change will be published on this page with a new "last updated" date. Material changes will also be notified to you by email where we hold your address.

10. Contact and Grievance Officer

For any privacy question or complaint, please contact:

Guide With Nitin
India
Live chat & support tickets: https://guidewithnitin.com//support.php
Website: https://guidewithnitin.com/